FAQs

1. How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, depending on your location. You’ll receive a tracking number once your order ships.

2. What is your return policy?

We offer a 7-day return policy for unused and undamaged items in their original packaging. To initiate a return, contact our customer service team through the website. Refunds are processed within 5-7 business days after we receive the returned item. Shipping costs are non-refundable. If you are returning simply because you changed your mind, 75% of the item price is refunded; the remaining 25% covers restocking and handling. Items that arrive damaged, defective, or incorrect are refunded in full.

3. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number and tracking link.

4. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard), and Bank Depost as well as COD is also available. All payments are processed securely.